Citizen services and case-handling agents with strict audit trails.
Government agencies use Actana to answer citizen questions, route case files, and draft responses — running on their own systems with a full record of every step when regulation requires it.
Real examples of the everyday work teams hand to Actana, with a person still in the loop.
An Actana agent handles repeat questions about permits, taxes, and waste collection, citing the city website and escalating sensitive cases to staff.
Municipal services department
Backlogged applications were triaged by an Actana agent running on the agency’s own systems, with every step logged for audit.
National benefits agency pilot
One place to build and run the everyday work, on the AI you prefer.
Book a demo and we'll walk through how it would work for your team — building it, putting it to work, and keeping an eye on it, using the AI you prefer and running where you choose.
