Resolved 55% of tickets without a human
Order-status, returns, and sizing questions are handled end-to-end by an Actana agent connected to Shopify and the returns portal. Complex cases route to a human with full context.
DTC apparel brand
Agents for support, merchandising, and fulfillment.
Retailers run Actana agents across the storefront and back office — answering customer questions, generating product copy, and watching for inventory and pricing anomalies.
Real examples of the everyday work teams hand to Actana, with a person still in the loop.
Order-status, returns, and sizing questions are handled end-to-end by an Actana agent connected to Shopify and the returns portal. Complex cases route to a human with full context.
DTC apparel brand
Merchants upload listings in their native language; an Actana agent generates SEO copy in all marketplace locales and posts it through the catalog API.
European marketplace
One place to build and run the everyday work, on the AI you prefer.
Book a demo and we'll walk through how it would work for your team — building it, putting it to work, and keeping an eye on it, using the AI you prefer and running where you choose.