Support70% faster first response
Cut first-response time by 70%
An Actana agent answers product questions in Slack and Zendesk, citing the same docs the team writes, and hands off to humans with a full transcript.
Mid-market dev tools company
Industries
Technology & SaaS
Internal tools, support, and GTM agents for software teams.
Software companies use Actana as the connective tissue between Slack, Linear, the CRM, and the product — turning what used to be glue scripts into managed, observable agents.
Use cases
How teams use Actana in technology & saas.
Real examples of the everyday work teams hand to Actana, with a person still in the loop.
GTM
Inbound lead-to-meeting workflow run by agents
Inbound leads are researched, scored, and routed by an Actana agent — meeting briefs land in the AE’s calendar before the call.
Series-B B2B SaaS
What teams tell us
The work that piles up.
- ✓Support engineers re-explaining the same five things every week
- ✓GTM teams stitching together CRM, docs, and outbound by hand
- ✓Internal "AI projects" that never get past the prototype
Where teams start
The first agents they build.
- ✓Support agent grounded in docs, runbooks, and prior Zendesk tickets
- ✓SDR research agent that enriches leads before outbound
- ✓On-call triage agent that summarizes alerts and proposes next actions
One place to build and run the everyday work, on the AI you prefer.
Call to action
See Actana on your own work.
Book a demo and we'll walk through how it would work for your team — building it, putting it to work, and keeping an eye on it, using the AI you prefer and running where you choose.